Our Return Policy
iBrite, LLC stands behind our products. Work with us if you have after sale warranty, sales, or service challenges. Our goal is for you to be so satisfied with our products and customer service that you will be willing to tell complete strangers on the street how great we are!
30-Day Easy Return Policy
For any reason at all, feel free to return any product you have purchased from www.iBritestore.com for a complete, full, no questions asked refund. Just email us at Service@iBriteStore.com and let us know your name, address, and Order#. Then just ship the product back to us. Upon receipt we will refund you via our safe and secure payment system on the credit card on which you made your purchase from us. That’s easy, right? Are you concerned about the cost of shipping to us? Please contact us and we will work something out that makes you happy.
Our 2-Year Warranty:
- Just return the product directly to iBrite, LLC along with proof of purchase and explanation of concern.
- We promise to fix it or replace it with a like or similar product.
- Our warranty is limited to the useful life of the product. For example, our APALs product useful life is 200 hours. If you have any concerns about useful life, please just call or email us.
- Our warranty does not cover cosmetic issues (e.g. anodized aluminum) that do not affect function.
- Our warranty does not cover normal wear and tear.
- Since some of our products have a limited lifetime warranty, which can be greater than two years, we promise to assist you on all warranty issues with our manufacturers.
- Our warranty does not cover modifications, misuse, disintegrations, negligence, accidents, improper maintenance, or repair by anyone other than by us or our manufacturers.
- We do reserve the right to amend our Warranty from time to time.
It is our goal that you should not experience any disappointment with products purchased through www.iBritestore.com. We want to hear from you. If any of this is not clear, or you have any question or concern of any kind please feel free to call us Toll FREE at 1-888-796-8886 or email us at Service@iBriteStore.com.